Category Archives: Internet

Depend on Majorpawn.com for all your Fast Cash Needs

Pawnshops had been very popular among many people at different countries since it is very easy to gain cash. You can definitely guarantee a loan by just having something that is valuable. It is ideal if you need extra funds in case of emergency. You don’t have to worry since you can never drown in debt unlike other loan agencies. People found banks as their least option for their financial needs and rather turn to others like informal lenders, cooperatives and pawn shops. People always need extra little cash to pay for important bills like groceries, clothes, rent, and many more. And so if you need an instant and fast cash source, you can always depend on Majorpawn.com.

majorpawnWe have been providing efficient and reliable online pawn shop services since 1989. With this great experience, we can assure you that all your needs will be provided. Our very committed staffs offer all our valued customers an honest and convenient pawnbroker service as their 100% satisfaction is our major concern.

We serve people throughout New York and in areas like Queens, Suffolk County and Nassau County. We offer people on these areas to sell gold and silver, receive cash for diamonds and other valuable possessions as well as to get instant cash loans.

Here at Majorpawn.com, we ensure our customers an easy and reliable selling or pawning experience. You can get your cash right away from selling or pawning your valuable items since our repayment terms are very flexible and our pawn loans have a low interest rate. We purchase valuable items like coins, watches, diamonds, jewelleries, gold and other items whether it is new, old or even broken. For all your valuable items in any condition, we provide competitive rates on pawn loans and cash on the spot.

We know that there are various local pawn shops out there but, the thing that set us apart from them is that we make it easy as 1-2-3 for people to get pawn loans. We are an online pawn and jewellery shop that offers quick cash for gold and other valuable items thus, making us to gain great reputation among many people. If you have a broken watch, our staff will still assess it and offer you reasonable rates unlike of the other companies. Our goal is to provide you an excellent pawn broker service to meet and exceed all your needs and requirements. We also offer cash for gold and diamonds if you want to get loans on jewellery without the intention of repaying them. We call this offering as our “no strings attached” principle. This means that you don’t have to pay your loans if you don’t want to. Your merchandise can also be sold to non-payment events. It is definitely a great service for people since the decision is completely into you. You can also get top dollar from our New York pawn shops since we ensure that our interest rates are state-regulated and well managed. These things made people to continuously choose us to sell diamond, gold or other valuables and gain instant cash loans.

With Majorpawn.com, you can exchange your valuables for instant cash, repay pawn loan with interest and bring items for a pawn loan offer. You should remember that we only provide online pawn shop services for people that are at least 18 years old and above for you to loan, sell or pawn. You must also have a valid ID in order to do a pawn exchange. Additional reminders that you need to pay attention is to call in advance to redeem your merchandise, pay only the finance charge to extend your loan, and bring your original ticket for all transactions. You can receive your cash for your valuable items immediately by just entering into a sales agreement. If ever you want to receive loan for your items, you need to agree on the terms first and in 4 months at 3% interest per month, you can now have your ticket indicating the amount of your loans and will be received in cash.

If ever you don’t have the cash to repay your loan prior to your due date, you can pay for finance charges to extend your loan for up to 4 months. You don’t also have to worry if you didn’t get your merchandise since all items our safely kept in our store in safe deposit. If you want to pick up your items, you just have to call the telephone number on your white pawn ticket and we will arrange everything for you. You can truly rely on Majorpawn.com for all your instant cash needs. Our dedicated and hardworking associates are always happy to serve and give you convenient pawn shop services.

Author Bio:
Majorpawn.com provides a convenient fast solution to your need for short-term cash. We pawn or buy anything of value.

Chat Guidelines to Ensure Success

As live chat for business continues to gain momentum and becomes a popular mode of providing customer service, it is important to see to it that certain guidelines are in place to ensure that customers are receiving utmost service and satisfaction.

chatChat is favored mostly for the convenience that it brings to its customers and the savings that it brings to the business owners. It is convenient because customers can get the help that they need at the tip of their fingertips. No need to run and get the phone or wait for the automated system to stop before they can talk to someone. They can also do other things at home while waiting for a response.

Cost-efficient because there is less average interaction costs compared to phone interaction. It also allows live chat agents to handle multiple customers at the same time. This means short or no queue at all. More customers are served, more chances of closing sales!  New customers who are simply looking will also have their queries answered right away. This helps hasten the decision making process.

Customer service is the heart of any business that is still thriving nowadays. Deals and freebies come and go and customers may even forget that; but they will always remember if they’ve been treated poorly by a customer service representative. They will also remember and will make sure to spread the word if they’ve been treated with proper care and given rightful importance.

Live chat agents become direct representatives of the company or business that they work for. Customers won’t know who owns their cable company. All they will remember is that person they talked to on the phone or in chat. For them, that agent is the face of that company. Whatever he says or does is a reflection of how the company treats its customers.

When considering live chat for business, it is important to set out guidelines that will ensure check and balance of the business as a whole. One has to make sure that live chat agents are treating the customers right. Customers should get excellent service at all times. Their satisfaction should be the priority at all times, in any customer interaction.

However, it is also equally important that business rules are also enforced. These rules were created to protect the company, its people and customers.  Below are basic guidelines that can be utilized to ensure that chat agents are providing excellent customer service while following business rules:

1.Resolution

  • Did the agent use all tools available at his disposal to provide the most appropriate resolution to the customer?
  • Did the agent give a long-term resolution?
  • Did the agent process all transactions accurately?
  • Did the agent manage the customer’s expectations by educating him of all that he needs to know (fees, charges, and penalties) about a certain product or service that he is buying or taking advantage of?
  • Are all issues resolved or will the customer have to go through the hassle of contacting customer service again for the same issue in the future?

2.Communication

  • Was the agent able to communicate effectively to the customer?
  • Were the thoughts conveyed cohesive and logical and did not confuse the customer?
  • Did the agent show professionalism by maintaining proper sentence structure, spelling, punctuation, capitalization and spacing?
  • Did the agent maintain professionalism by avoiding slang and other unprofessional language like profanity?

3.Connection

  • Did the agent show that he cares and is willing and ready to help the customer?
  • Was the agent paying attention to the customer by responding appropriately to his statements?
  • Was empathy provided when needed?
  • Was the agent efficient in giving resolution, not making the customer wait unnecessarily?
  • Was the agent conversational, avoids too much scripting?
  • Was there personal touch on the conversation?
  • Was rapport established when necessary?

The chat service will only be effective if the live chat agents behind it are caring, capable and efficient. It starts from the hiring process and is sustained and developed through time, at work, by guidelines that evaluate one’s strengths and areas of opportunities, allowing room for improvement and eventually, achieving excellence.